Privacy Policy

Last updated: 8 October 2026

This Privacy Policy explains how S4GA sp. z o.o. (“S4GA”, “we”, “us” or “our”) collects, uses, stores and shares personal data in connection with the website solutions4ga.com (the “Website”), business inquiries, requests for quotation, customer relationships and related communications.

We process personal data in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation – “GDPR”), the Polish Act of 10 May 2018 on the Protection of Personal Data and other applicable Polish and European laws.

1. Data Controller

The controller of your personal data is:

S4GA sp. z o.o.
Biznesowa 4
26-600 Radom
Poland

KRS: 0000503228
NIP: 5242768055
EU VAT No.: PL5242768055
REGON: 147085146

E-mail: [email protected]
Telephone: +48 22 270 10 29

You may use the above e-mail address to contact us regarding the processing of your personal data or to exercise your data protection rights.

2. What Personal Data We Collect

The personal data we collect depends on how you interact with S4GA.
We may process the following categories of information:

• name and surname;
• e-mail address;
• telephone number;
• company or organization name;
• job title, department or professional role;
• country or business location;
• information submitted through contact forms and request-for-quotation forms;
• information concerning a project, product requirement, airport, application or business opportunity;
• the content of correspondence with S4GA;
• customer, quotation, project and contractual information;
• information relating to your interaction with our marketing communications;
• technical and usage information relating to the Website, such as IP address, browser type, device information, referring source, pages visited and Website interactions;
• cookie, analytics and advertising identifiers, where applicable.

Please do not provide personal data that is not necessary for the purpose of
your inquiry or communication with S4GA.

3. How We Collect Personal Data

We may collect personal data:

• when you submit a contact form, request for quotation or another form on the Website;
• when you contact us by e-mail or telephone;
• when you contact us through WhatsApp or another communication platform;
• during quotation preparation, sales discussions, project implementation and contractual relationships;
• through cookies, analytics tools, advertising technologies and similar technologies used on the Website;
• when another person within your organization, a business partner or another person involved in a project provides us with your business contact details.

4. Why We Process Personal Data and Our Legal Bases

4.1 Inquiries and Requests for Quotation

We process personal data in order to:

• respond to inquiries;
• provide product, technical or commercial information;
• understand project requirements;
• prepare and discuss quotations;
• communicate with potential customers and their representatives.

Where you are acting on your own behalf and the processing is necessary to take steps at your request before entering into a contract, the legal basis is Article 6(1)(b) GDPR.

Where you contact us on behalf of a company or organization, or where the inquiry does not directly concern entering into a contract with you personally, the legal basis may be Article 6(1)(f) GDPR – our legitimate interest in responding to business inquiries and developing commercial relationships.

4.2 Customer and Business Relationship Management

We process personal data in order to manage relationships with customers, prospective customers, distributors, partners, contractors and representatives of organizations with which we cooperate.

This may include maintaining business correspondence, keeping records of inquiries and quotations, managing commercial follow-up and recording relevant information in our customer relationship management systems.

The legal basis is Article 6(1)(f) GDPR – our legitimate interest in managing, documenting and developing our business relationships.

4.3 Contracts, Orders and Projects

Where an individual is a party to a contract with S4GA, we process personal data where necessary to conclude and perform that contract pursuant to Article 6(1)(b) GDPR.

Where you represent a company or organization that has entered into a contract with S4GA, we may process your business contact details and correspondence on the basis of Article 6(1)(f) GDPR – our legitimate interest in performing and administering the relevant business relationship.

This processing may include order management, project coordination, delivery, installation, technical support, invoicing and after-sales communication.

4.4 Legal and Regulatory Obligations

We process personal data where necessary to comply with legal obligations applicable to S4GA, including accounting, tax, customs, regulatory and other statutory requirements.

The legal basis is Article 6(1)(c) GDPR.

4.5 Establishing, Exercising and Defending Legal Claims

We may retain and process relevant information where necessary to establish, exercise or defend legal claims, handle disputes or protect S4GA’s legal rights.

The legal basis is Article 6(1)(f) GDPR – our legitimate interest in protecting our rights and business interests.

4.6 Marketing and Business Communications

We may process business contact information in order to provide information about S4GA products, solutions, projects, events, webinars, company news and other business-related content.

The processing of personal data for marketing purposes may be based on your consent under Article 6(1)(a) GDPR or, where legally permitted, on our legitimate interest under Article 6(1)(f) GDPR.

Where applicable law requires prior consent for sending electronic marketing communications or using telecommunications services for direct marketing, such communications are sent only in accordance with the applicable consent requirements.

You have the right to object to the processing of your personal data for direct marketing purposes at any time.

Where marketing communications are based on consent, you may withdraw that consent at any time.

4.7 Website Operation, Analytics and Security

We may process technical and usage information in order to:

• operate and secure the Website;
• detect technical problems and security threats;
• understand how visitors use the Website;
• measure Website performance;
• improve Website content and usability;
• measure the effectiveness of marketing campaigns.

Strictly necessary technical processing may be based on our legitimate interest under Article 6(1)(f) GDPR in operating and protecting the Website.

Where analytics, advertising or other non-essential technologies require consent, they are used only in accordance with your consent choices.

5. Contact Forms and Requests for Quotation

When you submit a form on the Website, the information provided may include your name, surname, e-mail address, telephone number, company, job title and information about your inquiry or project.

The information is transmitted to S4GA and may subsequently be stored in the systems we use to manage inquiries, customers, quotations and business relationships.

Depending on the purpose of the inquiry, this may include CRM, customer-support, communication systems and other business systems used by S4GA.

Submitting a contact or request-for-quotation form does not by itself subscribe you to marketing communications unless the relevant form clearly provides for such subscription and, where required, you give the appropriate consent.

6. WhatsApp

The Website may provide a button or link enabling you to start a conversation with S4GA through WhatsApp.

When you select this option, you are redirected to WhatsApp, a third-party communication service. Information you provide through WhatsApp is processed by S4GA for the purpose of responding to and managing your communication and may also be processed by the provider of WhatsApp in accordance with its own privacy terms.

Where relevant to an inquiry or business relationship, information provided through WhatsApp may also be recorded in S4GA’s CRM or other business systems.

7. CRM and Other Business Systems

S4GA may store contact details, correspondence, inquiry information, quotation history and other relevant business information in CRM and customer-support systems.

These systems may include different service providers used by S4GA for customer relationship management, communication, sales administration and technical support.

Access to such information is limited to S4GA personnel and service providers who require access for the relevant business purpose.

8. Marketing Communications

S4GA may use specific services to manage mailing lists and distribute newsletters, company news, product information, invitations and other marketing communications.

Where you have subscribed to such communications, or where another lawful basis for the relevant communication applies, your contact information may be stored and processed using these services.

Marketing communication services may also provide information regarding the delivery of and interaction with e-mails, such as whether a communication was delivered, opened or interacted with, where such functionality is enabled and legally permitted.

Each marketing e-mail provides an option to unsubscribe. You may also contact S4GA at [email protected] to withdraw your consent or object to direct marketing.

9. Cookies, Analytics and Advertising Technologies

The Website uses cookies, tags and similar technologies. These may include:

• Google Analytics – for Website traffic measurement and usage analytics;
• Google Tag Manager – for managing tags and technologies used on the Website;
• Meta Pixel – for advertising measurement, campaign analysis and related marketing functionality;
• Cookiebot – for managing cookie consent and recording consent preferences;
• other strictly necessary, analytical or marketing technologies used by the Website from time to time.

Depending on the technology and your consent choices, information processed may include IP address, device and browser information, Website interactions, referring source, pages visited, cookie identifiers and advertising identifiers.

Strictly necessary technologies may operate without consent where permitted by law. Non-essential analytics and marketing technologies are used in accordance with the consent preferences selected through our cookie consent mechanism.

More detailed information about the cookies and similar technologies used on the Website, their purposes, providers and duration is available in our Cookie Policy.

10. Who We Share Personal Data With

We do not sell personal data.

Where necessary for the purposes described in this Privacy Policy, personal data may be disclosed to or processed by:

• S4GA employees and authorized personnel;
• CRM and customer-support service providers;
• e-mail marketing and communication providers;
• analytics, advertising and technology providers, including Google and Meta;
• cookie consent management providers;
• IT, website hosting, maintenance and cybersecurity providers;
• professional advisers, including legal and accounting service providers;
• logistics, shipping, customs and other service providers where necessary for a customer order or project;
• banks and payment service providers where necessary in connection with a transaction;
• public authorities, courts, law-enforcement authorities or regulators where disclosure is required by law;
• other service providers acting on behalf of S4GA where their services are necessary for our legitimate business operations.

Where a service provider processes personal data on behalf of S4GA, we require appropriate contractual and data protection arrangements as required by applicable law.

11. International Transfers of Personal Data

S4GA is established in Poland and operates internationally. Some of the technology and service providers we use operate globally and may process personal data outside the European Economic Area (“EEA”).

Depending on the relevant provider and service, personal data may therefore be processed in countries outside the EEA, including the United States.

Where such a transfer is subject to GDPR restrictions, we use or rely on an appropriate transfer mechanism as required by law. This may include:

• an adequacy decision adopted by the European Commission;
• Standard Contractual Clauses approved by the European Commission;
• Binding Corporate Rules, where applicable;
• another transfer mechanism permitted under GDPR.

Further information regarding safeguards applicable to a particular transfer may be requested by contacting [email protected].

12. How Long We Keep Personal Data

We retain personal data only for as long as necessary for the purposes for which it was collected and for the periods required or permitted by applicable law.

The applicable retention period depends on the type of information and the purpose of processing.

• Inquiries and quotations: data may be retained while an inquiry, quotation or potential project remains relevant and thereafter where reasonably necessary for follow-up, record-keeping or the establishment or defence of claims.
• Customer and contractual information: data is generally retained for the duration of the contractual relationship and thereafter for periods required by applicable tax, accounting and limitation rules.
• CRM records: business contact information may be retained while there is an active or reasonably anticipated business relationship and is subject to periodic review.
• Marketing information: data processed on the basis of consent is retained until consent is withdrawn or the relevant marketing purpose ceases.
  Where processing is based on legitimate interests, it is retained until a valid objection is made or the relevant purpose ceases to apply.
• Cookie and analytics information: retention depends on the particular technology and configuration and is described in our Cookie Policy.

We may retain particular information for a longer period where required by law or where necessary for the establishment, exercise or defence of legal claims.

13. Your Data Protection Rights

Subject to the conditions and limitations provided by GDPR, you have the right to:

• obtain confirmation as to whether we process your personal data and request access to that data;
• request correction of inaccurate personal data or completion of incomplete data;
• request deletion of your personal data where the applicable legal conditions are met;
• request restriction of processing;
• receive personal data in a structured, commonly used and machine-readable format and request data portability where applicable;
• object to processing based on Article 6(1)(f) GDPR on grounds relating to your particular situation;
• object at any time to processing of your personal data for direct marketing purposes;
• withdraw consent at any time where processing is based on consent;
• lodge a complaint with a competent supervisory authority.

Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.

14. Right to Object to Direct Marketing

Where your personal data is processed for direct marketing purposes, you have the right to object to such processing at any time.

Following such an objection, S4GA will no longer process your personal data for direct marketing purposes.

You may also unsubscribe from e-mail marketing by using the unsubscribe link provided in the relevant communication.

15. Supervisory Authority

As S4GA is established in Poland, you have the right to lodge a complaint with the Polish supervisory authority:

Prezes Urzędu Ochrony Danych Osobowych (President of the Personal Data Protection Office – PUODO).

If you are located in another EEA country, you may also have the right to contact the competent data protection authority in your country.

16. Is Providing Personal Data Mandatory?

Providing personal data through the Website is generally voluntary.

However, certain information may be necessary for us to respond to an inquiry, prepare a quotation, communicate about a project, enter into or perform a contract, or comply with legal obligations.

Where required information is not provided, we may be unable to respond to the request or provide the relevant product or service.

17. Automated Decision-Making and Profiling

S4GA does not use personal data collected through the Website to make decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you within the meaning of Article 22 GDPR.

Analytics and advertising technologies may be used to measure interactions, create statistical audiences or support advertising activities where permitted by law and in accordance with your cookie consent preferences.

18. Data Security

S4GA applies appropriate technical and organizational measures designed to protect personal data against unauthorized or unlawful processing and against accidental loss, destruction, alteration or disclosure.

Access to personal data is limited to persons and service providers who require such access for legitimate business purposes.

While we take reasonable measures to protect personal data, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

19. Third-Party Websites and Services

The Website may contain links to third-party websites, social media platforms and communication services, including WhatsApp.

Once you leave the S4GA Website or use a third-party service, the relevant third party may process personal data independently in accordance with its own privacy policy and terms.

S4GA is not responsible for the privacy practices of third-party websites and services over which it has no control.

20. Changes to This Privacy Policy

We may update this Privacy Policy where necessary to reflect changes in our Website, services, data processing activities, service providers or applicable law.

The current version of the Privacy Policy will be published on this page and the “Last updated” date will be amended accordingly.

Where required by applicable law, we will provide additional notice regarding material changes.

21. Contact

If you have questions regarding this Privacy Policy, wish to obtain further information about how S4GA processes personal data, or wish to exercise any of your data protection rights, please contact:

S4GA sp. z o.o.
Biznesowa 4
26-600 Radom, Poland
E-mail: [email protected]
Telephone: +48 22 270 10 29